Corporate Support Committee Meeting

Crate " That the agenda for the November 30, 2021 Corporate Support Committee be approved."

Crate Whereas the Region of Durham is moving forward with the implementation of a 3-1-1 telephone service as the primary source of contact for all non-emergency information and service requests including issue reporting, issue status check and other related inquiries; and Whereas the Region of Durham was advised by Bell Canada that the Bell exchange boundaries are not precisely in-line with the actual municipal boundaries; and Whereas callers located between the Bell exchange boundaries for Durham Region and Northumberland County who dial 3-1-1 can be erroneously connected to either municipal service centre; Be It Resolved That the Corporate Support Committee, having considered the presentation regarding '311 Dialing Implementation' recommend that County Council agree that there shall be no objection to the routing of 311 dialed calls originating from the overlap that exists between Northumberland County and the geographical area of the Regional Municipality of Durham, on an understanding that where callers (customers, residents, and businesses) of the Region of Durham dial 311 erroneously from within these exchanges, they will be given an option of being transferred to the contact centre of the municipality, town or county in which they reside; Be it Further Resolved That the Committee recommend that County Council direct staff to sign the approval documentation required by the Region of Durham."

Crate " That the Corporate Support Committee receive correspondence 6b for information regarding 'OMERS Performance Review'; and Further That the Committee recommend that County Council receive this correspondence for information."

Crate " That the Corporate Support Committee receive correspondence 6c for information regarding 'OMERS Performance Review'; and Further That the Committee recommend that County Council receive this correspondence for information."

That the Corporate Support Committee receive the Quarter 3 (Q3), 2021 Financial Analyses of the Communications, Information Technology and Corporate Services Departments, for information; and Further That the Committee recommend that County Council receive the Q3 Financial Analyses for information."

That the Corporate Support Committee, having considered Report 2021-199 ‘Temporary Staffing Request to Accommodate Additional IT Support Hours for the Municipality of Port Hope’, recommend that County Council approve the request to hire a 1-year FTE temporary IT support position for this purpose.”

Crate " That this Committee proceed with the next portion of the meeting being closed to the public at 9:36 a.m.; and Further That the meeting is closed to the public as permitted under the Municipal Act, 2001 Section 239.(2.k) in order to address matters pertaining to a position, plan, procedure, criteria or instruction to be applied to any negotiations

That the Corporate Support Committee rise from Closed Session at 10:02 a.m.; and Further That the confidential resolution moved in Closed Session regarding a position, plan, procedure, criteria or instruction to be applied to any negotiations